Our approach

We work with you

  • in person, over the phone or remotely
  • unbiased
  • confidential
  • with sensitivity
  • anonymously
  • independently of the authorities
  • free of charge

We can advise you no matter what your background, language or religious affiliation is.
Our services focus on target groups and root causes and are open-ended.

Multilingual online counselling

You can chat with us in your own language:

Bulgarian, Chinese, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish

We look forward to hearing from you.

Mondays 5:00 p.m. to 8:00 p.m.
Thursdays 3:00 p.m. to 5:00 p.m.
or by appointment.